Privacy Notice for The College of Practical Homeopathy customers

 

European Union’s ‘General Data Protection Regulation’ (GDPR), effective as from 25th May 2018.

CPH is committed to maintaining the highest standards of privacy compliance.  As part of that commitment, this ‘privacy notice’ has been issued to inform you of the way in which CPH processes your personal data and to inform you of your rights as an individual.

Personal data: Under the EU’s General Data Protection Regulation (GDPR), personal data is defined as:

“any information relating to an identified or identifiable natural person”   

How we use your information: This privacy notice tells you how CPH collects, uses and eventually disposes of your personal data. The personal data we generally collect and the process is shown below:

 

Personal data type - Enquirers:

Source (where CPH obtains the personal data’,  

Name,

Directly from you

Email address & Telephone number(s)

Directly from You

 

Students Applications:

 

Name,

Directly from you

Email address & Telephone number(s)

Directly from you

Educational Certificates

Directly from you

 

The personal data we collect will be used for the following purposes:

 ·  To develop our services to you (marketing and training).

 

 Our legal basis for processing for the personal data is as follows: -

The GDPR requires that CPH must establish and explain to you, the ‘legal basis’ upon which we process personal data.

· To fulfil terms and conditions agreed with you (contractual obligation).

 

· To comply with legal and regulatory obligations within the U.K/EU.

 

How much personal data does CPH need to collect and store?

CPH will only collect information that is appropriate for the services we provide and the information collected shall not constitute an invasion of your privacy.

In relation to developing services via direct marketing, CPH shall ask for your explicit consent.

 

Will CPH share my personal data with anyone else?

No – we do not share any detail outside of CPH.

 

How will CPH use the personal data it collects about me? CPH will process (collect, store and use) the information you provide in order to provide marketing of our products and services to you.  We will only ask for a minimum amount of personal data and endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. However, please be aware that CPH is required to retain some information in accordance with legal and regulatory requirements.

 

Under what circumstances will CPH contact me? CPH aims to operate in a non-intrusive way.  GHIB undertakes not to ask irrelevant or unnecessary questions. We will contact you if we have a legitimate reason.  We may also contact you to develop our business services with you, provided we have your consent to do so. 

Can I find out the personal data that CPH holds about me? Yes, by making a request to the CPH Data Protection Officer (See details below), you can request the following information:

   The purpose of the processing as well as the legal basis for processing.

  •  If the processing is based on the ‘legitimate interests’ of CPH or a third party, information about those interests.

  •   The categories of personal data collected, stored and processed.

  •   Recipient(s) or categories of recipients that the data is/will be disclosed to.

  •   How long the data will be stored.

  •   Details of your rights to correct, erase, restrict or object to such processing.

  •   Information about your right to withdraw consent at any time.

  •   How to lodge a complaint with the supervisory authority (UK ICO).

  •   Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.​

 

Data Retention Period: CPH will process personal data for as long as necessary to meet our contractual obligations and/or the UK/EU legal and regulatory obligations.  In general, this means that CPH will store personal data for a minimum of 7 years after which time it may be destroyed in accordance with CPH data retention policy.

Your rights: At any point, while we are in possession of or processing your personal data, you, have the following rights:

  •   Right of access – you have the right to request a copy of the information that we hold about you.

  •   Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  •   Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.

  •   Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.

  •   Right of portability – you have the right to have the data we hold about you transferred to yourself or to another organisation.

  •   Right to object – you have the right to object to certain types of processing such as direct marketing.

  •   Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

  •   Right to judicial review: if GHIB refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below

 Enquiries and Complaints: If you wish to make an enquiry or complaint about how your personal data is being processed you have the right to contact the CPH Data Protection Officer.

 

  

Data Protection Officer (DPO)

Contact Name:

Tony Farley

Address line 1:

30 Elderfield Rd, Hackney, London, E5 0LG

Email:

admin@collegeofpracticalhomeopathy.com

Telephone:

0208 986 8249

 

If you are not satisfied with the way your complaint has been handled by CPH, you have recourse to the statutory authority (UK ICO).

 

Contact details:

TP: 0303 123 1113, if you are calling from outside the U.K please call +441625545700

 

What forms of ID will I need to provide in order to access my personal data? CPH has an obligation to check proof of identity, prior to responding to data protection requests.  Two such forms of ID are normally required. CPH accepts the following forms of ID:

Passport, U.K/EU driving licence, U.K/EU birth certificate, recent utility bill (last 3 months)
 

E-mails and any attachments are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee, you may not copy, forward, disclose or use any part of it or its attachments in any way.
If you have received this e-mail in error, please e-mail the sender by replying to this message.
CPH and the sender make no representation and accept no responsibility or liability as to its completeness or accuracy of this Email and any attachments. Each page attached hereto must also be read in conjunction with any disclaimer that forms part of it.

 


 

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282-284 St Pauls Road,

London,

N1 2LH

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